Terms and conditions

The conditions of purchase (hereinafter “the Conditions”) set out below govern the sale of products from the website http://lineacor.com which is the property of OXIDACIÓN VIDMETAL, S.L. (hereinafter “the provider”). Please read these conditions carefully before purchasing from our website. By using the website or ordering through it, you accept the conditions and agree to be bound by them. If you disagree with any of the conditions, you should not use this website.
These conditions have a period of indefinite validity and will apply to all contracts made through the website http://lineacor.com .
These conditions can be subject to change at any time, the current conditions being applicable for the purchases of those products from the moment they are published on the web site.

On the supply side, the supplier of goods or services contracted by the user is OXIDACIÓN VIDMETAL, S.L. with its registered office at Viladecans, Calle Segle XXI, 84. 08040 Viladecans Barcelona (C.I.F. nº B-65131294). On the purchase side:
The user, registered on the website through a user name and password, for which he/she takes full responsibility for their usage and safe keeping and for providing accurate and correct personal data to the provider.

The purpose of the contract is to govern the contractual sales relationship that exists between the provider and the user at the time of accepting the online contracting process via the check box.
The contractual sales relationship covers the delivery of a specific product or service in return for a fixed price made public through the web site.

The procurement process can only take place in Spanish. In cases where it can be executed in another language, this will be indicated before starting the procurement process.
In order for the user to be able to access the services offered by the provider, he/she must register on the web site by creating a user account. In order to do this, the user has to provide the personal data requested, and does so under his/her own free will.
The user will select a username and password and agrees to use them in a diligent manner and not to make them available to third parties. In the event of loss or theft of the details, or possible access by an unauthorized third party, the user agrees to notify the provider to allow the account to be blocked immediately.
The user will not be able to select user names designed to confuse others by identifying him as an employee of the provider, as well as expressions that are rude, offensive and in general, against the law and acceptable morals and customs.
Once the user account has been created, we inform you, in accordance with the requirement of article 27 of Law 34/2002 of the Information Society and Electronic Commerce Services, the procurement process will be as follows:

  1. It is obligatory to register as a user in order to make a purchase. If you are already registered, you need to log-in.
  2. To make a purchase through the on-line store of lineaCOR, you need to select the product you want to purchase and click on the “add to shopping cart” button. Once you have selected all the products you want to purchase, you must click on the cart.
  3. You will be shown on the screen all details of the order, including the total amount of your order. Please check the data, including your personal details, as well as the delivery and invoice address.
  4. The order needs to be confirmed by selecting the payment method. To make the payment, you will be connected to the payment gateway, protected with security protocol.
  5. You will receive an order confirmation email once you have placed the order.
  6. You will receive an email once the order has been despatched by carrier.
  7. You will be able to track the shipment through your user account.
  8. lineaCor guarantees a secure purchase.
  9. In order to avoid delivery errors, it is essential to complete the purchase form correctly. In addition, orders can be tracked on the website.
  10. In any case, the provider’s contracting platform will inform the user via email once the contracting procedure has been completed, providing all the order details, pricing, transportation method, contract date, and estimated delivery time of the product or service that has been ordered.

The orders will be delivered to the address designated by the user. In this way, the provider does not accept responsibility when the delivery of the product or service fails to take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot take place through no fault of the shipping company assigned or because the recipient is unavailable.
However, the provider must adopt the measures of a responsible trader and ensure the delivery takes place within the agreed time – and if not, as soon as possible – and to the satisfaction of the sender and recipient, so no liability can be attributed to the provider.

The provider will accept the following means of payment: PAY PAL, BANK TRANSFER or CASH on DELIVERY
The debiting will take place in real time through the payment gateway of the corresponding financial institution once the authenticity of the details transmitted has been verified. The provider uses secure payment systems from leading financial institutions in electronic commerce with the objective of ensuring maximum security. Accordingly, the confidential payment information is transmitted directly to the corresponding financial entity and in encrypted form (SSL).

The prices indicated for each product do not include Value Added Tax (VAT) or other taxes that might be applicable and will always be shown in Euro (€).
Delivery costs; unless expressly stated otherwise, prices do not include shipping, handling, packaging, shipping insurance or any other additional services or fees for the product or service purchased.
The prices applicable for each product will be those published on the website and applied automatically by the contracting process prior to payment phase. The user must accept, in any case, that the very latest economic cost of some of the products may vary. In every instance, this will be communicated to the users beforehand.
Any payment made to the provider will result in an invoice being issued in the name of the registered user, in compliance with RD/ 1496/2003. This invoice will be automatically sent to the email address provided by the user, as well as being sent with the product purchased. For any information concerning the order, the user through his/her user account can check the status of the order by emailing the provider (info@lineacor.com) or by using the contact form. In either case, please indicate the nature of the enquiry and the relevant order number (assigned when the order was placed / can be found in the confirmation purchase email).

If for any reason the user is not satisfied, the provider will agree to make the change, provided the product has not been used, and is undamaged and not altered in any way. Hence, the provider cannot accept exchanges or returns of damaged or used product or products without its original packaging or with the packaging damaged unless it involves product that is in bad condition or not fit for the purpose it was designed for.

It is not permitted to change one product for another one and changes can only take place when the product is unfit for purpose because of an obvious manufacturing defect.
Any exchange / return must be pre-authorized by the provider so please contact us via info@lineacor.com. Shipping costs must be borne by the user, except if the product is defective.

The user has 14 working days from the receipt of the product in which he/she can return the product. Unless the return is made because the product is defective, the shipping costs are the responsibility of the user.

The right to cancel recognized in this clause is without prejudice to the exceptions that the legislation sets. Including and not limited to, this right cannot be exercised in relation to goods that by their nature cannot be returned or deteriorate / expire rapidly.

All the products offered through the website are completely original, unless otherwise indicated in their description. All products come with a 2 year guarantee, in line with criteria and conditions laid down in the Royal Legislative Decree 1/2007 from the 16th November by which the restated text of the General Consumer and User Protection Act and other related provisions was approved.

All the information provided by customers using http://lineacor.com will only be used to process purchase orders, to make it easy to navigate the web pages, and to provide information via mail, email and/or SMS regarding new products, special offers and news relating to the website (watch out, we are expanding our range which is why there is an option not to accept).

The provider guarantees that the data provided by the users will not be shared with third parties or other companies. Your data will be stored in the server of the provider using SSL protocol and transmission will be made in encrypted form guaranteeing confidentiality. The server automatically recognizes the IP address and the date and time of both the entry and exit of the web page.
Personal data will be processed in compliance with the Organic Law 15/99 from the 13th December, the Personal Data Protection Act and other regulations in effect in Spain. Users of this website can at any time access, change and delete the data included in the registration form in writing, using either email or regular mail sent to this address: Avda. Segle XXI, 84, 08840 Viladecans.

These conditions will be governed or interpreted according to Spanish legislation unless expressively established otherwise. The provider and the user agree to submit any dispute that might arise from the provision of products or services subject to these conditions, to the courts and tribunals of the registered address of the user in the case where the user is a natural person. In the case of a legal person, it will be submitted to the courts and tribunals of the registered address of the provider. In the event that the user is registered outside of Spain, both the provider and the user expressly renounce any other forum than submitting to the courts and tribunals of the city of Barcelona, Spain.